Know-How from A-Z

Digital knowledge explained quickly and simply

URL

Uniform Resource Locator, or URL for short, is generally understood to mean an Internet address or web address. These are usually URLs of websites that can be called up in a web browser.

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Usability

The term usability generally describes the suitability for use of a digital product, such as software or a web application. According to the ISO standard DIN EN ISO 9241, usability is defined as "the extent to which a product can be used by specific users in a...

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User Journey

The term user journey is derived from the common customer journey, which in marketing shows the various stages and phases a user goes through before buying a product or requesting a service. There are various points of contact (touchpoints) along this "journey"...

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